Orders/Shipping
 

Home
Up
ftc435.htm

ITI Web Stores™ Order Entry and Shipping Policies

All prices shown on ITI Web Stores web sites are in U.S. dollars.  All times shown are Pacific time zone (either standard or daylight savings, depending upon the time of year).

Shipping and handling charges are based on shipment to U.S. addresses in the contiguous 48 states; shipments to Alaska and Hawaii may incur additional shipping charges; we will contact you if this is the case.  All international orders require additional shipping charges.

Minimum order shipping weight is one pound.  Orders with multiple items are shipped based upon true total shipping weight in increments of one pound but if the total weight is less than one pound the shipping rates for one pound will apply.

7.7% sales tax added to all orders shipped to Washington state addresses.

We maintain inventory on most products but due to the number of items, volatility of demand and vendor production schedules it is impossible for us to guarantee that we will have each and every individual item in stock when an order is received.   Orders for in stock items are processed on a "first come, first served basis" based upon the date and time received.

We have outgoing order shipments picked up daily Monday through Friday; there are no shipments on Saturday or Sunday.  For in stock items paid for with a properly authorized credit card:

bullet

Orders received before 2:00PM Monday through Thursday normally ship on the next business day after they are received (i.e. orders received before 2:00PM Monday ship Tuesday, orders received before 2:00PM Tuesday ship Wednesday, etc.);
   

bullet

Orders received from 2:00PM Thursday and before 2:00PM Friday normally ship on Monday;
  

bullet

Weekend orders received from 2:00PM Friday and before 2:00PM Monday normally ship on Tuesday.
  

 

Orders Received Before 2:00PM on:
Sun Mon Tue Wed Thu Fri Sat

Normally
Ship on:

 
Monday              
Tuesday              
Wednesday              
Thursday              
Friday              

Orders shipped using standard shipping and handling normally arrive four to ten business days after we ship (NOT receive) the order.  2nd day air orders normally arrive the second business day after we ship (NOT receive) the order.  Next day air orders normally arrive on the next business day after we ship (NOT receive) the order.

 

Should Normally Arrive:

  M T W T F S S M T W T F S S M T W T F S S M T W T F S
Orders Shipped On:                                                      
Monday, standard                                                      
Monday, 2nd day                                                      
Monday, next day                                                      
Tuesday, standard                                                      
Tuesday, 2nd day                                                      
Tuesday, next day                                                      
Wednesday, standard                                                      
Wednesday, 2nd day                                                      
Wednesday, next day                                                      
Thursday, standard                                                      
Thursday, 2nd day                                                      
Thursday, next day                                                      
Friday, standard                                                      
Friday, 2nd day                                                      
Friday, next day                                                      
  M T W T F S S M T W T F S S M T W T F S S M T W T F S

If you have a real rush call us and we will do all we can to expedite your order.

Orders paid for by check normally ship after we allow a seven business day bank clearing time.  We will notify you promptly by email if we will be unable to meet these shipping guidelines; if delivery time is critical we may be able to expedite shipping; please contact us for a stock check and a firm shipment date estimate before ordering.   For purposes of compliance with the FTC "Mail and Telephone Order Merchandise Rule" our stated shipment policy is that we will ship all orders within 30 days of receipt of valid payment and complete destination shipping information.